Providing visibility of their contracted vessel base.
In 2017 Norwegian Hull Club entered into an Agreement with BigOceanData to provide them with visibility of their contracted vessel base.
Of key interest is to view the latest position for each vessel, monitor when vessels enter or leave certain areas providing breach reports and alerting when vessels operate against their anticipated plan. BOD developed some specific new functionality upon NHC request and integrated some new datasets, including tidal information and Search & Rescue centre locations.
In recent months, BOD has developed a Scenario Generator, which allows NHC staff to recreate and replay certain scenarios multiple times with Customers. This feature helps train staff, customers and response teams, how to learn from best practice in the industry.
“I am writing to thank you for the quality of service provided by your company. We appreciate your efficient customer service, solution-oriented employees and ability to think new, out of the box. We have, and will continue to, recommend your service to other companies and contacts. We look forward to continuing this relationship, hopefully expanding our business together.” Anna Loiko – Norwegian Hull Club